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   RIAD Congress 2018 - Bratislava 4&5 October 2018

Claims Management – The best of what legal protection insurers have to offer!


For more infomation concerning the events, please refer to the event official website here. 


RIAD, the International Association of Legal Protection Insurance, invites all stakeholders and interested parties to join its exciting congress about claims management: the core of legal protection insurance and the true value for policy holders.

We want to look at different countries to pinpoint and scrutinise what kind of issues policyholders need to solve (do customers in different countries have different problems?), how legal protection insurers manage claims (do legal protection insurers have different approaches, solutions, working methods, or partners they rely on?), in which ways and by what means legal protection insurers integrate external providers in the customer journey and value chain.

The congress will discuss and analyse topics such as: the benefits or draw-backs of traditional models, the logic of legislation, the reasons for economic restrictions, the impact of shifting customers’ expectation on the emergence and the advantages of new models for the management of claims.

The most important business partners (for instance legal professionals or LegalTechs), consumer representatives, legislators, and regulators are invited to come to Bratislava to voice their positions as well as concerns and discuss all relevant issues. A hands-on approach will allow delegates to develop and exchange their own ideas during interactive workshops and discussions.

As a professional in the field of legal protection you cannot afford do miss this conference!


Programme of Events (the programme is work in progress and subject to change):

Thursday, 4 October 2018
13.00 - 14.00 Opening lunch
14.00 - 17.30 Plenary, panel discussion, and working groups
17.30 - 18.30 Break
18.30 - 22.30 Networking cocktail and dinner

Friday, 5 October 2018
09.00 - 12.30 Plenary, panel discussions, and working groups
12.30 - 14.00 Lunch
14.00 - 17.00 Plenary, panel discussions, and working groups


Congress venue:

Grand Hotel River Park | Dvorákovo nábrežie 6 | 81102 Bratislava | Slovakia

Website: https://bit.ly/2OH9I8D